This page serves to provide information on the upcoming UCT Energy Survey. This survey will be conducted by researchers at the University of Cape Town (UCT). It is part of a project studying household energy use in South Africa.
We're collecting information on how households use electricity. The responses received will help us better understand energy needs and challenges in your community.
🛒 You will receive a grocery voucher as a thank-you for your time.
🕐 The survey will take no longer than 20 minutes to complete.
🔒 Your personal information will be kept completely confidential.
🔌 This survey will have no effect on your electricity account or service.
Responses are used only for research and are not shared with electricity providers or any government agencies.
Participant consent form
Follow-up telephone survey
Study: Energy Use in Cape Town, South Africa University of Cape Town & University of California, Berkeley · J-PAL Africa CPHS # 2025-05-18627
Introduction
Hello, my name is _______________. I am a surveyor with J-PAL Africa. We are conducting a research study, which I invite you to take part in. This research is being done with the University of Cape Town and the University of California, Berkeley.
When we spoke with you some months ago, you agreed to participate in our survey and up to one more survey over the subsequent year. That is what we are contacting you about today.
Purpose Of The Study
Researchers from the University of Cape Town and the University of California, Berkeley are conducting a study to understand how households use energy and manage their finances in Cape Town.
Procedures
Today’s survey will last about 20 minutes and will be conducted by phone. During this survey, we will ask similar to last time, about your energy use and your finances.
Benefits
There will be no direct benefit to you from participating in this study. However, the results of this research will help to inform policies to improve the delivery of services, including electricity, in the City of Cape Town. In the long run, we hope that this research will benefit you, your family, and ultimately, your community.
Risks/Discomforts
There are minimal risks involved in this research. You may feel some discomfort in answering these questions. However, you are welcome to not answer any question you prefer not to answer. If you have any questions about this, either now or later, the researchers are available (see contact number below).
As with all research, there is a chance that confidentiality could be compromised; however, we are taking precautions to minimize this risk.
Confidentiality
All information collected from you, including spoken and written responses to questions, will be kept confidential, meaning private. Your survey information will be kept private by using an anonymous number that does not reveal your identity. Only the study investigators will have a key linking identities to these anonymous numbers, and this key will be destroyed at the end of the project. All electronic data used will be with anonymous codes only, and stored in a secure way. Your family, spouse or friends listed will not learn any of your responses to protect your privacy.
Identifiers might be removed from the identifiable private information. After such removal, the information could be used for future research studies or distributed to other investigators for future research studies without additional informed consent from the subject or the legally authorized representative.
For research purposes, we will link your survey responses to administrative data, specifically electricity and billing records, from the City of Cape Town. However, before we share the study with anyone other than the research team, your personal details will be separated from your survey responses. We do this to prevent anyone outside the research team, including the City of Cape Town, from linking your survey responses back to you.
Your personal information may be released if required by law. Authorized representatives from the following organizations may review your research data for purposes such as monitoring or managing the conduct of this study: • Child Relief International Foundation and University of Chicago (funding this research) • University of Cape Town • University of California
Compensation
As a token of appreciation for your time during the discussion, we will provide you with a small compensation, in the form of a R25 voucher that you can redeem at major shops around the city. Depending on the choices you make during the survey, you may receive some additional compensation.
Rights
Participation in research is completely voluntary. You have the right to decline to participate or to withdraw at any point in this study without penalty or loss of benefits to which you are otherwise entitled.
Questions
If you have any questions about the study, they will be always be promptly answered for you. You may contact: Rochelle Jacobs, J-PAL Africa/University of Cape Town +27 21 650 5981 or rjacobs@povertyactionlab.org
Professor Kelsey Jack, University of California Berkeley +1 510-642-7989 or kelseyjack@berkeley.edu
If you have any questions or concerns about your rights and treatment as a research subject, you may contact the UCT Commerce Ethics Committee at +27 21 650 4375 or neryvia.pillay@uct.ac.za, or the office of UC Berkeley's Committee for the Protection of Human Subjects, at 510-642-7461 or subjects@berkeley.edu.
How you give consent
Your surveyor will read the statement below to you on the call and ask whether you agree. Nothing is signed.
I have read the above document or it has been read and explained to me. I understand that I do not have to participate and can stop participating at any time.
Ndiyifundile le ncwadi ingentla okanye ndiyifundelwe yaza yacaciselwa kum. Ndiyaqonda ukuba andinyanzelekanga ukuba ndithathe inxaxheba kolu phando yaye ndinganqanda ukuthatha inxaxheba nangaliphi na ixesha.
Inleiding
Hallo, my naam is _______________. Ek is 'n opnamebeampte by J-PAL Africa. Ons doen tans 'n navorsingstudie, en ek wil u graag uitnooi om daaraan deel te neem. Hierdie navorsing word deur die Universiteit van Kaapstad en die Universiteit van Kalifornië, Berkeley uitgevoer.
Toe ons 'n paar maande gelede met u gepraat het, het u ingestem om aan ons opname deel te neem, asook aan nog een opvolgopname gedurende die daaropvolgende jaar. Dit is die rede waarom ons vandag met u kontak maak.
Doel van die Studie
Navorsers van die Universiteit van Kaapstad en die Universiteit van Kalifornië, Berkeley doen hierdie studie om beter te verstaan hoe huishoudings in Kaapstad energie gebruik en hul finansies bestuur.
Prosedures
Vandag se opname sal ongeveer 20 minute duur en sal telefonies afgeneem word. Soos met die vorige opname, sal ons vrae vra oor u energiegebruik en u finansies.
Voordele
Daar is geen direkte voordeel vir u om aan hierdie studie deel te neem nie. Die resultate van hierdie navorsing sal egter help om beleid in te lig wat daarop gemik is om die lewering van dienste, insluitend elektrisiteit, in die Stad Kaapstad te verbeter. Op die lang termyn hoop ons dat hierdie navorsing u, u gesin en uiteindelik u gemeenskap tot voordeel sal strek.
Risiko's/Ongemak
Daar is minimale risiko's verbonde aan deelname aan hierdie navorsing. U mag ongemaklik voel wanneer u sommige van die vrae beantwoord. U is egter welkom om enige vraag wat u verkies om nie te beantwoord nie, oor te slaan. Indien u enige vrae hieroor het, hetsy nou of op 'n later stadium, is die navorsers beskikbaar om dit te beantwoord (sien kontaknommer hieronder).
Soos met alle navorsing, is daar 'n klein moontlikheid dat vertroulikheid in die gedrang kan kom. Ons tref egter voorsorgmaatreëls om hierdie risiko so ver moontlik te beperk.
Vertroulikheid
Alle inligting wat van u ingesamel word, insluitend mondelinge en skriftelike antwoorde op vrae, sal vertroulik hanteer word, wat beteken dat dit privaat gehou sal word. U opname-inligting sal privaat gehou word deur 'n anonieme nommer te gebruik wat nie u identiteit openbaar nie. Slegs die hoofnavorsers sal toegang hê tot 'n sleutel wat u identiteit aan hierdie anonieme nommers koppel, en hierdie sleutel sal aan die einde van die projek vernietig word. Alle elektroniese data sal slegs anonieme kodes bevat en op 'n veilige wyse gestoor word. U familie, eggenoot of vriende sal nie toegang hê tot enige van u antwoorde nie, sodat u privaatheid beskerm word.
Identifiserende inligting kan van die identifiseerbare persoonlike inligting verwyder word. Nadat hierdie inligting verwyder is, kan die oorblywende data vir toekomstige navorsing gebruik of met ander navorsers gedeel word sonder om weer u toestemming of die toestemming van 'n wettig gemagtigde verteenwoordiger te verkry.
Vir navorsingsdoeleindes sal ons u opname-antwoorde koppel aan administratiewe data, spesifiek elektrisiteits- en rekeningrekords van die Stad Kaapstad. Voordat die studie-inligting egter met enigiemand buite die navorsingspan gedeel word, sal u persoonlike besonderhede van u opname-antwoorde geskei word. Ons doen dit om te verhoed dat enigiemand buite die navorsingspan, insluitend die Stad Kaapstad, u opname-antwoorde met u kan verbind.
U persoonlike inligting mag bekend gemaak word indien dit deur die wet vereis word. Gemagtigde verteenwoordigers van die volgende organisasies mag u navorsingsdata hersien vir doeleindes soos die monitering of bestuur van hierdie studie:
Child Relief International Foundation en die Universiteit van Chicago (befondsers van hierdie navorsing)
Universiteit van Kaapstad
Universiteit van Kalifornië
Vergoeding
As 'n blyk van waardering vir u tyd tydens die bespreking, sal ons aan u 'n klein vergoeding gee in die vorm van 'n R25-bewys wat u by groot winkels regoor die stad kan gebruik. Afhangende van die keuses wat u tydens die opname maak, kan u ook addisionele vergoeding ontvang.
Regte
Deelname aan hierdie navorsing is heeltemal vrywillig. U het die reg om te weier om deel te neem of om enige tyd gedurende hierdie studie te onttrek, sonder enige boete of verlies van voordele waarop u andersins geregtig sou wees.
Vrae
Indien u enige vrae oor die studie het, sal dit altyd so gou moontlik beantwoord word. U kan die volgende persone kontak:
Rochelle Jacobs, J-PAL Africa/Universiteit van Kaapstad +27 21 650 5981 of rjacobs@povertyactionlab.org;
Professor Kelsey Jack, Universiteit van Kalifornië, Berkeley +1 510-642-7989 of kelseyjack@berkeley.edu
Indien u enige vrae of bekommernisse het oor u regte en behandeling as 'n navorsingsdeelnemer, kan u die UCT Handelsfakulteit se Etiekkomitee kontak by +27 21 650 4375 of shazly.savahl@uct.ac.za, of die kantoor van UC Berkeley se Committee for the Protection of Human Subjects by 510-642-7461 of subjects@berkeley.edu.
Hoe u toestemming gee
U opnamebeampte sal die verklaring hieronder tydens die oproep vir u lees en vra of u instem. Niks word geteken nie.
Ek het die bogenoemde dokument gelees, of dit is aan my voorgelees en aan my verduidelik. Ek verstaan dat ek nie verplig is om deel te neem nie en dat ek enige tyd my deelname kan beëindig.
This is a legitimate academic study by UCT. If you have any concerns or would like to verify this project, please contact Michaela Ho
Southern Africa Labour and Development Research Unit, University of Cape Town Ethics approval number: COM/01978/2025
Our Field Workers
One may identify our field workers with their UCT badges.